Online U-haul reservation
We have a little left to pack. Just a few hours worth. We were in Honolulu yesterday nearby my future storage unit. I asked to stop in the U-haul. The employee there was like “Oh, you made this reservation over the phone. Let me verify the information.” He then researched my reservation and found out that U-haul (over the phone) sold me a storage unit that did NOT exist. He then cancelled that reservation and gave me a bigger unit for a cheaper cost (as their phone reservation system screwed up).
I am so glad I stopped in the store in person. I also bought a lock for the unit — it was sitting next to me on the counter as the guy checked information.